
State Farm® Insurance Agent Mark Ensley
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Karen Lynn Pomeroy
August 8, 2025
"I could not get the Drive Safe software to work with my IPhone. I called the office and they tried to get it to work to install the Beacon without success. I drove to the office and Kim worked very hard for 30 minutes to get it to download. It was her determination because the Beacon instructions do not make it easy. Thanks Kim!!"
"Thank you for sharing your experience, Karen Lynn. We're glad to hear that Kim was able to assist you with the Drive Safe software. We understand how important it is for our tools to work seamlessly, and we appreciate your patience and persistence. Your feedback about the Beacon instructions is valuable, and we'll look into making improvements. If there's anything else we can do to enhance your experience, please let us know."
Olivia Morris
August 7, 2025
"I am currently navigating picking out homeowners insurance for my new house and Jennifer was extremely helpful. She took the time to make sure I understood what my options were and that I understood every piece of the policy to help me find what fit my situation the best. I am very impressed with the time and care she took to help me through this process!"
"Thank you, Olivia, for sharing your experience with us. It's wonderful to hear that Jennifer was able to assist you so effectively in selecting homeowners insurance for your new house. We strive to ensure our clients fully understand their options and feel confident in their decisions. Your feedback is greatly appreciated, and we're glad to have been a part of this important step in your journey."
Vickie Phinney
August 6, 2025
"Oh my gosh, what would we do without Ellen Whitney! She makes everything Insurance so easy and efficient, understands what we need and want, advises on recommendations that would serve us better, and all around we feel protected and assured we got the best rate and service anywhere!! She is absolutely the best of the best!!"
"Thank you so much for sharing your experience with Ellen Whitney. It's wonderful to hear how she has made your insurance process easy and efficient while ensuring you feel protected and confident in your coverage. Your feedback is greatly appreciated, and we're delighted to know you feel you have the best rate and service. Ellen truly is an asset to our team, and your kind words will certainly be shared with her."
Sarah Vaughan
August 1, 2025
"Ended up going with a different rental insurance provider simply due to price, but I'm still leaving 5 stars because Jamie was such a pleasure to work with. He was prompt, courteous, and provided feedback that was very helpful. I will definitely consider their office for auto insurance when my current policy expires."
"Thank you for sharing your experience with us. It's wonderful to hear that Jamie made such a positive impression with his prompt and courteous service. We appreciate your kind words and the 5-star rating, even though you chose a different provider for rental insurance. We look forward to the opportunity to assist you with your auto insurance needs in the future."
Debra Ebeling
July 30, 2025
"Excellent service as always! Thanks Ellen"
"Thank you, Debra, for your kind words and for taking the time to share your experience. It's wonderful to hear that Ellen provided you with excellent service. Your feedback is greatly appreciated and helps us continue to deliver the best service possible. "
Jackie Glenn
July 28, 2025
"This agency is outstanding! I recently needed a tow truck. I spoke with Jennifer in handling this process. She handled my issue with expertise! Kudos! Thanks Jennifer!! And thanks to all the ladies I have dealt with at this State Farm agency! I highly recommend and have left a 5-star rating."
"Thank you, Jackie, for sharing your experience with us. It's wonderful to hear that Jennifer was able to assist you effectively when you needed a tow truck. We appreciate your kind words and recommendation. Your feedback means a lot to our team, and we're glad to have been able to provide you with the service you deserve."
Mike Roberts
July 11, 2025
"Jamie has been very prompt and competent to work with. A breath of fresh air in this world!"
"Thank you, Mike, for sharing your positive experience with Jamie. It's wonderful to hear that her promptness and competence made such a difference for you. Your feedback is greatly appreciated and will be shared with the team. We're glad to have provided a refreshing experience in your insurance needs."
Sydney Hungerford
July 3, 2025
"I've had a fantastic experience working with Jamie at State Farm. She's always professional, responsive, and genuinely helpful anytime I have a question or need to make changes to my policy. It's clear she truly cares about her clients and goes the extra mile to make sure everything is handled smoothly. It's such a relief to have an agent I can trust and rely on—highly recommend Jamie to anyone looking for great service and peace of mind with their insurance!"
"Thank you, Sydney, for sharing your wonderful experience with Jamie. It's great to hear how professional and responsive she has been in assisting you with your insurance needs. Knowing that you feel supported and can rely on her for smooth handling of your policy changes is truly valuable. Your recommendation means a lot, and we're glad to have earned your trust."
Mike T.
June 19, 2025
"I highly recommend this office for your business. Jennifer was amazing walking me through a difficult time trying to find an insurance agency. She was overly patience and went above and beyond to get my situation resolved in a time restricted manner. Thanks again for your assistance!"
"Thank you, Mike, for sharing your experience with us. It's wonderful to hear that Jennifer was able to assist you so effectively during a challenging time. We are committed to providing exceptional service, and it's great to know that Jennifer's patience and dedication made a positive impact. Your recommendation means a lot to us, and we're grateful for your trust in our office."
Tony Vera
June 18, 2025
"They have been most helpful in many regards and have always been quick to answer any questions! Very cheerful and helpful staff!"
"Thank you, Tony, for sharing your positive experience with us! We're delighted to hear that our team has been helpful and responsive to your needs. Your kind words about our staff's cheerfulness and assistance mean a lot to us. We appreciate your trust in our services and look forward to continuing to support you with your life insurance needs."
S. Gordon
June 16, 2025
"I worked with Jennifer Shiverdecker in the agency and she provided excellent customer service via email and phone. She was very pleasant, through and friendly. We did go elsewhere for our needs, but will keep this agency in mind if we should need any future assistance."
"Thank you for taking the time to share your experience with Jennifer. It's wonderful to hear that she provided excellent customer service and made a positive impression. We appreciate your feedback and are glad to know that you would consider us for any future needs. If there's anything else we can assist you with, please feel free to reach out."
William Eury
June 11, 2025
"Highly recommend this office and especially Ellen for her help for a very old person who is not computer savvy. Her help thru the last twenty years have been over and above what we could ever have expected from an insurance office"
"Hi William! Thank you for the great review and recommendation to our office. Ellen is always willing to go above and beyond for all our customers."
Jennifer Chadwell
June 4, 2025
"Jennifer was patient, kind, and thorough supplying me with a quote today."
"Thank you, Jennifer, for sharing your positive experience with us. We're delighted to hear that Jennifer provided you with patient, kind, and thorough service while assisting with your quote. Your feedback is greatly appreciated and encourages us to continue delivering exceptional service. If you have any further questions or need assistance, feel free to reach out."
Craig Keitel
May 9, 2025
"Excellent customer service and professionalism. Always takes care of any and all issues immediately, addresses all concerns and follows up when ever the situation is needed. Great agent, I HIGHLY recommend her!"
"Thank you, Craig, for sharing your positive experience. It's wonderful to hear that you appreciate the excellent customer service and professionalism. Taking care of issues promptly and addressing concerns is a priority, and it's great to know that this has made a difference for you. Your recommendation means a lot, and we're here whenever you need assistance."
Cheryl Sherman
May 2, 2025
"Long time policyholder at State Farm in another city. Jennifer and Shannon were helpful in getting my coverage transferred and reviewed. I look forward to a long relationship with this agency."
"Thank you, Cheryl, for sharing your experience. It's wonderful to hear that Jennifer and Shannon were able to assist you with your coverage transfer and review. We're delighted to have you as part of our agency and look forward to continuing to serve your insurance needs for many years to come."
Henry Townsend
April 26, 2025
"I have had the pleasure of being assisted by Jamie Barfield at Mark Ensley's Agency for many years on a variety of insurance related items. She is invariably courteous and friendly and upbeat. She is both experienced and knowledgable in all aspects of the insurance business. She is also highly intelligent and quick to grasp any new situation that may present itself. In short, she is the kind of person that you would love to have with you when dealing with insurance matters."
"Jamie always goes the extra mile to provide you with the customer care that you deserve, Henry! Thank you so much for taking the time to recognize her efforts and your kind words truly make our day! It is always our pleasure to be able to assist you with any of your insurance questions or needs! We are honored to have earned your business and we look forward to helping protect you and bringing you peace of mind for many years to come!"
Elliot Check
April 15, 2025
"Great at helping out with a strange change to policies"
"Thank you, Elliot, for your positive feedback. If you have any more questions or need further assistance, feel free to reach out."
Zachary Rondestvedt
April 11, 2025
"I should have wrote this review long ago. Jennifer and Shannon at Mark Ensley, including himself; are truly great people. I'm sure everyone at the office is just as great. I would recommend this agency to anyone looking for quality experience in the now or any hiccups the future may hold. Personally im probably not the golden customer an insurance agency would want; but I have never felt as tho I was any different than the ideal customer."
"Thank you, Zachary, for taking the time to share your experience. It's wonderful to hear that the team has made such a positive impact. Your recommendation means a lot, and we're glad to know you feel valued and supported by our team. Your feedback is greatly appreciated, and we're here to assist you whenever you need us."
Doris Mccoy
April 9, 2025
"Ellen is top of the line agent. She has always been a precious friend for about 30 years are as long as she has been there. She always has an answer for all of our needs. We love her dearly!!!"
"Thank you so much for sharing your wonderful experience with Ellen. It's heartwarming to hear about the long-standing relationship and trust you've built over the years. Your kind words truly mean a lot, and we're delighted to know that Ellen has been able to support you so effectively. Your feedback is greatly appreciated!"
Randy Toothman
April 1, 2025
"Ellen Whitney at Mark Ensley State Farm Insurance helped me change to State Farm Insurance on my home and vehicle. Ellen helped me save hundreds of dollars on both policies. Thank you Ellen!!!"
"Thank you for sharing your experience with Ellen at Mark Ensley State Farm Insurance. It's wonderful to hear that she was able to assist you in transitioning your home and vehicle insurance and help you save money. Your feedback is greatly appreciated, and we're glad to have you with us."
william doetsch
March 19, 2025
"Have been with them for years, the rates seem to be rising at an abnormal rate, but they have always been helpful."
"Thank you, William, for sharing your experience and for being a loyal customer over the years. We appreciate your feedback regarding the rates and are glad to hear that our team has been helpful to you. Your input is valuable to us as we strive to provide the best service possible. If you have any questions or need further assistance, please feel free to reach out."
zuleita tyson
February 28, 2025
"I want the owner to know Gayle Hovey was so kind and wonderful and such a big help for us for insurance for our cars .she was really wonderful to talk to also thank you so much for everything it's really awesome to come to your office and have people who really care and welcome me in when I came in this was my first time ever in your office . And just talking to Gayle on the phone just really awsome. 😊 Thank you so much !"
"Thank you for sharing your positive experience with Gayle! We're happy to hear that she provided you with excellent service and made you feel welcome. We appreciate your kind words and look forward to assisting you with any insurance needs in the future."
Jeff Wade
February 18, 2025
"These people are amazing to do business with."
"Thank you, Jeff, for your wonderful feedback! We're delighted to hear that you had such a positive experience with our team. Your satisfaction is our top priority, and we appreciate your trust in us for your life insurance needs. If there's anything else we can assist you with, please feel free to reach out."
Trish spencer
February 15, 2025
"Kim was very informative and easy to work with as we reviewed my car insurance."
"Thank you, Trish, for sharing your experience. It's great to hear that Kim was informative and easy to work with during your car insurance review. Your feedback is truly appreciated, and we're glad to know you had a positive experience."
Michelle LeBel
February 10, 2025
"Jennifer Shiverdecker was extremely helpful and knowledgeable with our recent auto purchase, the turnaround time was fast and very easy to navigate with her help, very grateful. Thank you!"
"Thank you, Michelle, for sharing your positive experience with us. We're delighted to hear that Jennifer was able to assist you effectively with your recent auto purchase. It's wonderful to know that the process was smooth and efficient for you. We truly appreciate your feedback and your trust in our services."