State Farm® Insurance Agent Mark Ensley
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Doris Mccoy
March 25, 2025
5
out of
5
rating by Doris Mccoy
"Ellen is top of the line agent. She has always been a precious friend for about 30 years are as long as she has been there. She always has an answer for all of our needs. We love her dearly!!!"
We responded:
"Thank you so much for sharing your wonderful experience with Ellen. It's heartwarming to hear about the long-standing relationship and trust you've built over the years. Your kind words truly mean a lot, and we're delighted to know that Ellen has been able to support you so effectively. Your feedback is greatly appreciated!"
william doetsch
March 19, 2025
5
out of
5
rating by william doetsch
"Have been with them for years, the rates seem to be rising at an abnormal rate, but they have always been helpful."
We responded:
"Thank you, William, for sharing your experience and for being a loyal customer over the years. We appreciate your feedback regarding the rates and are glad to hear that our team has been helpful to you. Your input is valuable to us as we strive to provide the best service possible. If you have any questions or need further assistance, please feel free to reach out."
zuleita tyson
February 28, 2025
5
out of
5
rating by zuleita tyson
"I want the owner to know Gayle Hovey was so kind and wonderful and such a big help for us for insurance for our cars .she was really wonderful to talk to also thank you so much for everything it's really awesome to come to your office and have people who really care and welcome me in when I came in this was my first time ever in your office . And just talking to Gayle on the phone just really awsome. 😊 Thank you so much !"
We responded:
"Thank you for sharing your positive experience with Gayle! We're happy to hear that she provided you with excellent service and made you feel welcome. We appreciate your kind words and look forward to assisting you with any insurance needs in the future."
Jeff Wade
February 18, 2025
5
out of
5
rating by Jeff Wade
"These people are amazing to do business with."
We responded:
"Thank you, Jeff, for your wonderful feedback! We're delighted to hear that you had such a positive experience with our team. Your satisfaction is our top priority, and we appreciate your trust in us for your life insurance needs. If there's anything else we can assist you with, please feel free to reach out."
Trish spencer
February 15, 2025
5
out of
5
rating by Trish spencer
"Kim was very informative and easy to work with as we reviewed my car insurance."
We responded:
"Thank you, Trish, for sharing your experience. It's great to hear that Kim was informative and easy to work with during your car insurance review. Your feedback is truly appreciated, and we're glad to know you had a positive experience."
Michelle LeBel
February 10, 2025
5
out of
5
rating by Michelle LeBel
"Jennifer Shiverdecker was extremely helpful and knowledgeable with our recent auto purchase, the turnaround time was fast and very easy to navigate with her help, very grateful. Thank you!"
We responded:
"Thank you, Michelle, for sharing your positive experience with us. We're delighted to hear that Jennifer was able to assist you effectively with your recent auto purchase. It's wonderful to know that the process was smooth and efficient for you. We truly appreciate your feedback and your trust in our services."
Kevin White
February 5, 2025
5
out of
5
rating by Kevin White
"Kim was amazing! She made getting an insurance quote stress free."
We responded:
"Thank you, Kevin, for sharing your experience. It's wonderful to hear that Kim made the process of getting an insurance quote stress-free for you. We appreciate your feedback and are glad to know you had a positive experience with our team. Your satisfaction is important to us, and we look forward to assisting you with any future needs."
Ryan Wash
February 4, 2025
5
out of
5
rating by Ryan Wash
"Jennifer Shiverdecker is so great to work with, can’t recommend her enough!!"
We responded:
"Thank you, Ryan, for sharing your positive experience with Jennifer Shiverdecker. It's wonderful to hear how highly you recommend her. Your feedback is greatly appreciated and helps us continue to provide excellent service."
D Close
January 30, 2025
5
out of
5
rating by D Close
"Kim C. has been so helpful and patient with me. She helped me resolve some issues and get me to the right person in a timely manner which resulted in an outcome that was beneficial to me. I am so appreciative of her time and effort! Thank you!!"
We responded:
"Thank you for sharing your positive experience with Kim. It's wonderful to hear how helpful and patient she was in resolving your issues and guiding you to the right person. We're delighted that the outcome was beneficial for you. Your appreciation for her time and effort means a lot to us."
Earnest Montgomery (Monty)
January 17, 2025
5
out of
5
rating by Earnest Montgomery (Monty)
"I've dealt with them for at least 15 years. They are all great, but a few honorable mentions; Ellen, Scarlett, and Kim! All knowledgeable, efficient, and great to deal with! 😁"
We responded:
"Thank you, Monty, for your loyalty over the past 15 years! It's wonderful to hear that Ellen, Scarlett, and Kim have made such a positive impact with their knowledge and efficiency. Your feedback means a lot to us!"
Pamela Clark
December 16, 2024
5
out of
5
rating by Pamela Clark
"Ellen has worked with me with issues during 2 different accidents with such professionalism, kindness, and patience. I don't know what I would have done without her assistance. State Farm is Lucky to have such a dedicated employee."
We responded:
"Thank you so much for sharing your experience, Pamela! We're delighted to hear that Ellen was able to assist you with professionalism, kindness, and patience during your accidents. It's wonderful to know that her dedication made a difference for you. Your feedback is greatly appreciated!"
Bill Chamblin
December 3, 2024
5
out of
5
rating by Bill Chamblin
"Ellen has always done an outstanding job in managing the insurance coverages for the Connelly Portfolio. She is a pleasure to work with and always delivers."
We responded:
"Thank you so much, Bill! Ellen truly appreciates your kind words and is delighted to hear that you are pleased with the management of the Connelly Portfolio. It's wonderful to know that her efforts and dedication are making a positive impact. We look forward to continuing to provide you with excellent service!"
Musfiq Mamedov
November 19, 2024
5
out of
5
rating by Musfiq Mamedov
"Thank you for your help."
We responded:
"We appreciate your kind words and are glad we could assist you! Your satisfaction is our priority."
Hailu Mekonnen
October 23, 2024
5
out of
5
rating by Hailu Mekonnen
"Jennifer has been so helpful in getting me the most affordable and fair quote I was looking for for my auto insurance. Her smiling and happy gestures are simply contagious while walking me through the available options, showing her commendable skills in customer service. Thank you so much State Farm for putting such a brilliant and understanding associate in charge of your agency."
We responded:
"Thank you for sharing your experience! It's wonderful to hear that Jennifer was able to assist you in finding an affordable and fair quote for your auto insurance. Her positive attitude and exceptional customer service truly make a difference. We're grateful to have her on our team and appreciate your kind words!"
Michael Venittelli
October 17, 2024
5
out of
5
rating by Michael Venittelli
"I never spoke with Kim before today but she was able to take care of my 2 requests without hesitation. She was very friendly and professional and most importantly took care of my needs!"
We responded:
"Thank you for sharing your experience, Michael! It's fantastic to hear that Kim was able to assist you promptly and professionally. We're delighted that your needs were met efficiently and with a friendly touch!"
Gregg Current
October 10, 2024
5
out of
5
rating by Gregg Current
"Very polite and professional. She provided quick and complete service."
We responded:
"Thank you so much for your kind words, Gregg! It's wonderful to hear that you found the service polite, professional, and efficient. Your feedback is greatly appreciated!"
Kathy Bowers
October 4, 2024
5
out of
5
rating by Kathy Bowers
"Jamie is great to work with!"
We responded:
"Thanks for the fantastic feedback, Kathy! Jamie always aims to provide top-notch service, and it's wonderful to hear that you had a great experience working with her!"
Jeff Trimble
September 16, 2024
5
out of
5
rating by Jeff Trimble
"Fast replies and great prices with a local representative. Give Mark Ensley a call and save money on your insurance!"
We responded:
"Thank you so much for your kind words, Jeff! It's fantastic to hear that you appreciate the fast replies and great prices. We're always here to help you save money on your insurance needs!"
Tom Sherer
August 14, 2024
5
out of
5
rating by Tom Sherer
"Jamie was very professional and competent."
We responded:
"Jamie always goes the extra mile to provide you with the customer care that you deserve, Tom! Thank you so much for taking the time to recognize Jamie's efforts and your kind words truly make our day! It is always our pleasure to be able to assist you with any of your insurance questions or needs! We are honored to have earned your business and we look forward to helping protect you and bringing you peace of mind for many years to come!"
Henry Townsend
August 12, 2024
5
out of
5
rating by Henry Townsend
"I have had the pleasure of being assisted by Jamie Barfield at Mark Ensley's Agency for many years on a variety of insurance related items. She is invariably courteous and friendly and upbeat. She is both experienced and knowledgable in all aspects of the insurance business. She is also highly intelligent and quick to grasp any new situation that may present itself. In short, she is the kind of person that you would love to have with you when dealing with insurance matters."
We responded:
"Jamie always goes the extra mile to provide you with the customer care that you deserve, Henry! Thank you so much for taking the time to recognize her efforts and your kind words truly make our day! It is always our pleasure to be able to assist you with any of your insurance questions or needs! We are honored to have earned your business and we look forward to helping protect you and bringing you peace of mind for many years to come!"
William Hymes
July 3, 2024
5
out of
5
rating by William Hymes
"Always a warm welcome when I call or visit the location."
We responded:
"Thank you for your kind words, William! We're delighted to hear that you always feel welcomed when you reach out to us. Your satisfaction is our top priority, and we appreciate your support!"
Chester Cox
June 26, 2024
5
out of
5
rating by Chester Cox
"Gayle was great to deal with. So friendly, answered all my questions and very professional. It was a pleasure working with her!!"
We responded:
"Thank you for sharing your positive experience with Gayle! We're thrilled to hear that she provided excellent service and made your experience a pleasant one. We appreciate your feedback!"
Gayna Smith
June 24, 2024
5
out of
5
rating by Gayna Smith
"Gayle always does a great job for her clients!! She is always looking out to help you save money!"
We responded:
"Thank you for your kind words, Gayna! Gayle is dedicated to providing excellent service and helping clients save money. We appreciate your feedback!"
Virginia Tupper
June 20, 2024
5
out of
5
rating by Virginia Tupper
"🙌 Ellen is always Johnny on the spot! Glad I have her to work with!!!! 🌟🌟🌟🌟🌟"
We responded:
"Thank you for the glowing review, Virginia! We're thrilled to hear that Ellen has been providing you with top-notch service. We appreciate your kind words and look forward to continuing to assist you with all your insurance needs."
Mary Jane Crowley
June 16, 2024
5
out of
5
rating by Mary Jane Crowley
"Ellen responded to our phone request immediately with perfect professional performance and courtesy. Wish there were more stars - she deserves them!"
We responded:
"Thank you for recognizing Ellen's exceptional service! We are thrilled to hear about your positive experience and appreciate your kind words. We strive to provide top-notch service to all our customers."