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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tom Sherer

August 14, 2024

5  out of  5
rating by Tom Sherer
"Jamie was very professional and competent."
We responded:
"Jamie always goes the extra mile to provide you with the customer care that you deserve, Tom! Thank you so much for taking the time to recognize Jamie's efforts and your kind words truly make our day! It is always our pleasure to be able to assist you with any of your insurance questions or needs! We are honored to have earned your business and we look forward to helping protect you and bringing you peace of mind for many years to come!"
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Henry Townsend

August 12, 2024

5  out of  5
rating by Henry Townsend
"I have had the pleasure of being assisted by Jamie Barfield at Mark Ensley's Agency for many years on a variety of insurance related items. She is invariably courteous and friendly and upbeat. She is both experienced and knowledgable in all aspects of the insurance business. She is also highly intelligent and quick to grasp any new situation that may present itself. In short, she is the kind of person that you would love to have with you when dealing with insurance matters."
We responded:
"Jamie always goes the extra mile to provide you with the customer care that you deserve, Henry! Thank you so much for taking the time to recognize her efforts and your kind words truly make our day! It is always our pleasure to be able to assist you with any of your insurance questions or needs! We are honored to have earned your business and we look forward to helping protect you and bringing you peace of mind for many years to come!"
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William Hymes

July 3, 2024

5  out of  5
rating by William Hymes
"Always a warm welcome when I call or visit the location."
We responded:
"Thank you for your kind words, William! We're delighted to hear that you always feel welcomed when you reach out to us. Your satisfaction is our top priority, and we appreciate your support!"
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Chester Cox

June 26, 2024

5  out of  5
rating by Chester Cox
"Gayle was great to deal with. So friendly, answered all my questions and very professional. It was a pleasure working with her!!"
We responded:
"Thank you for sharing your positive experience with Gayle! We're thrilled to hear that she provided excellent service and made your experience a pleasant one. We appreciate your feedback!"
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Gayna Smith

June 24, 2024

5  out of  5
rating by Gayna Smith
"Gayle always does a great job for her clients!! She is always looking out to help you save money!"
We responded:
"Thank you for your kind words, Gayna! Gayle is dedicated to providing excellent service and helping clients save money. We appreciate your feedback!"
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Virginia Tupper

June 20, 2024

5  out of  5
rating by Virginia Tupper
"🙌 Ellen is always Johnny on the spot! Glad I have her to work with!!!! 🌟🌟🌟🌟🌟"
We responded:
"Thank you for the glowing review, Virginia! We're thrilled to hear that Ellen has been providing you with top-notch service. We appreciate your kind words and look forward to continuing to assist you with all your insurance needs."
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Mary Jane Crowley

June 16, 2024

5  out of  5
rating by Mary Jane Crowley
"Ellen responded to our phone request immediately with perfect professional performance and courtesy. Wish there were more stars - she deserves them!"
We responded:
"Thank you for recognizing Ellen's exceptional service! We are thrilled to hear about your positive experience and appreciate your kind words. We strive to provide top-notch service to all our customers."
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zuleita tyson

June 12, 2024

5  out of  5
rating by zuleita tyson
"I want the owner to know Gayle Hovey was so kind and wonderful and such a big help for us for insurance for our cars .she was really wonderful to talk to also thank you so much for everything it's really awesome to come to your office and have people who really care and welcome me in when I came in this was my first time ever in your office . And just talking to Gayle on the phone just really awsome. 😊 Thank you so much !"
We responded:
"Thank you for sharing your positive experience with Gayle! We're happy to hear that she provided you with excellent service and made you feel welcome. We appreciate your kind words and look forward to assisting you with any insurance needs in the future."
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penny merriman

May 16, 2024

5  out of  5
rating by penny merriman
"Ellen Whitney, with Mark Ensley State Farm, is so efficient and friendly. Her first comment is always,”How are you doing?”"
We responded:
"Thank you for sharing your positive experience with Ellen! We're thrilled to hear that she provided efficient and friendly service. Your feedback is greatly appreciated!"
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Marc Dill

April 30, 2024

5  out of  5
rating by Marc Dill
"Worked at getting what I needed and made it as convenient as possible for me."
We responded:
"Marc, Thank you for the great review and trusting our team with your Insurance needs."
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Christine Crossan

April 18, 2024

5  out of  5
rating by Christine Crossan
"Ellen Whitney is always such a pleasure!"
We responded:
"Thank you for your kind words and for taking the time to share your positive experience with Ellen and our State Farm team. We truly appreciate your feedback!"
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Chris Downs

April 1, 2024

5  out of  5
rating by Chris Downs
"Very informative and helpful. Gayle was pleasant to work with and helped me get what I needed. Thank you!"
We responded:
"We are committed to maintaining the high standard of customer service that you enjoyed during your visit. Your feedback serves as a source of inspiration for us to continue delivering outstanding service."
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Jonathan Davis

April 1, 2024

5  out of  5
rating by Jonathan Davis
"Excellent Customer Service!"
We responded:
"Thank you for your kind review. It is truly a pleasure to provide you with great customer service and take care of all your Insurance needs."
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Alexis Pullman

February 29, 2024

5  out of  5
rating by Alexis Pullman
"So friendly and helpful. Thank you Jamie!"
We responded:
"You're welcome! We're pleased to hear that you found our team, especially Jamie, friendly and helpful. If you have any more questions or if there's anything else we can assist you with, please feel free to reach out. Thank you for choosing us, and we appreciate your feedback."
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Ann L

February 13, 2024

5  out of  5
rating by Ann L
"Ellen is always so patient explaining our coverage choices. She is the best!!"
We responded:
"Thank you for your kind review. It is truly a pleasure to provide you with great customer service and take care of all your Insurance needs."
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Wayne Flowers

January 23, 2024

5  out of  5
rating by Wayne Flowers
"You’re the Best!!!!"
We responded:
"At our agency, providing excellent service and insurance solutions is our mission, and your feedback is truly motivating. We are committed to keeping up the great work to ensure the best service for our customers."
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Mike Skinner

January 16, 2024

5  out of  5
rating by Mike Skinner
"Jamie was a pleasure to work with. She answered all my questions and gave a quote and all the options."
We responded:
"Thank you for the great review. We are so happy to help you with all your Insurance needs."
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Carrie Fabel

December 2, 2023

5  out of  5
rating by Carrie Fabel
"Excellent work at a fast pace. Thank you for your diligence."
We responded:
"Thank you for choosing the Mark Ensley State Farm Agency! It is our pleasure to assist you with your Insurance needs."
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A Bell

November 27, 2023

5  out of  5
rating by A Bell
"Over 15 years of exceptional service! Thank you Jamie and team for everything."
We responded:
"Thank you for your trust and loyalty in our team to assist you with your Insurance needs throughout the years."
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Gregory Watson

November 7, 2023

5  out of  5
rating by Gregory Watson
"Efficient quick no runaround"
We responded:
"Thank you, Gregory. It is a pleasure to assist you with all your Insurance needs."
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Earl Haddix

October 3, 2023

5  out of  5
rating by Earl Haddix
"As always, from the time I enter your office I am greeted with a friendly and helpful personality. Customer service and attention to needs is greatly appreciated. Thanks for caring!"
We responded:
"Thank you for the wonderful review recognizing our efforts to provide you with the insurance you need and great customer care, Earl! We truly appreciate your feedback and we look forward to the opportunity to assist you with any of your future insurance questions or needs!"
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Rebecca Barrineau

September 8, 2023

5  out of  5
rating by Rebecca Barrineau
"I can’t say enough positive things about this agency! We started shopping for different agencies and I filled a form out online for State Farm. Immediately, Gayle Hovey reached out. She was absolutely amazing. She was kind, professional, and thorough. She walked us through quotes and every action needed. She was INCREDIBLE. Even when we call the office, we are greeted with such pleasant individuals. We are looking forward to a long relationship with State Farm and Gayle!!"
We responded:
"Thank you for the wonderful review recognizing Gayle Hovey and her efforts to go the extra mile, Rebecca! Your kind words make our day! It is our pleasure to be able to assist you with any of your insurance questions or needs and to provide you with the customer care that you deserve! We are honored to have earned your trust and we look forward to assisting you with any of your future insurance needs!"
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valentina olguin

August 18, 2023

5  out of  5
rating by valentina olguin
"Gail is the best! Every time I call, she is super sweet and truly helps with any problem I have. Great customer service for years"
We responded:
"Gail strives to go the extra mile to provide you with friendly, professional and thorough customer service, Valentina! It is our pleasure to be able to assist you with any of your insurance questions or needs! We are honored to have earned your trust and we look forward to providing you with the customer care that you deserve for many years to come!"
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Window King

August 12, 2023

5  out of  5
rating by Window King
"Jamie was very helpful and knowledgeable and made the entire process very easy!"
We responded:
"Thank you for the wonderful review recognizing Jamie's efforts to provide you with any of your insurance questions or needs! It is our pleasure to be able to provide you with the customer care that you deserve and we appreciate your feedback!"
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Liz Mataya

August 11, 2023

5  out of  5
rating by Liz Mataya
"Gayle is amazing. She virtually held my hand through the whole experience of my daughter's vehicle accident, walking me through the claims process, and reminding me of all the little details I would have surely missed on my own."
We responded:
"Thank you for the wonderful review and for your kind words recognizing Gayle's efforts to go the extra mile to walk you through the claims process, Liz! We strive to provide you with friendly, professional and thorough customer care! We truly appreciate your feedback and look forward to assisting you with any of your future insurance needs!"